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 FBI BPA Items

 Crimson's FBI Recycling Center

 Customer Service

 Recycle Center

 Crimson in the Community

 HP @ Crimson


How do I return an item?

Please contact customer service for more information on returning an item.

Customer’s must obtain a return authorization number.

No product will be accepted without prior authorization.
  • Defective product – Product will be warranted for 90 days with replacement, with a return authorization number issued by Crimson Imaging Supplies Customer Service.
  • Non-defective product – 0-30 days can be returned for a full refund, with a return authorization number issued by Crimson Imaging Supplies Customer Service.
  • 31-180 days subject to re-stocking fee of 20%, with a return authorization number issued by Crimson Imaging Supplies Customer Service.
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Crimson Imaging Supplies is an HP Qualified Supplies Partner 668905CAT-1
GSA FSSI Contract Holder # GS02Q-14-D-CR0002
GSA Contract Holder MAS 75 # GS-02F-0256X